Email tracing helps you check how your mail server delivers messages to a specific email address. This is useful for troubleshooting delivery issues.
Step 1: Log in to cPanel
✔ Visit http://yourdomain.com/cpanel.
✔ Enter your username and password.
Step 2: Access Email Delivery Route
✔ Scroll to the Mail section.
✔ Click on Email Delivery Route.
Step 3: Trace an Email Address
1️⃣ Enter the email address you want to trace.
2️⃣ Click Show Route.
3️⃣ The system will display the path your email takes from your server to the recipient.
✅ This helps identify delivery issues, such as:
✔ Server misconfigurations.
✔ Email routing problems.
✔ Issues with the recipient’s email server.
Step 4: Review and Troubleshoot
✔ Check if there are errors in the routing details.
✔ Look for failed deliveries or incorrect routes.
✔ If needed, contact your hosting provider for assistance.
Step 5: Exit Securely
✔ Click Go Back → Home to return to cPanel.
✔ Logout if using a public computer.
You’ve successfully traced an email address in cPanel!
